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Online Ordering Process

When placing an online order for Banners, Banner Stands, and other Custom Signs and Prints with Superfrog Signs & Graphics, the ordering process is quite simple:
 
  1. Make desired selection by finding the Banner/Stand/Sign/Print of preference
    • Select the drop down menu above "Add to Cart" for specific product options, sizes, etc.
    • Select "Add to Cart"
  2. Follow the Checkout instructions, choosing payment and shipping method
    • Please take note of order number for uploading artwork in next step
    • It will also be sent in an email immediately following order submission to the email address provided at checkout
  3. Upload Artwork to our private and secure "YouSendIt" account for a fast and safe file transfer- click here to start upload
    • You will notice it says sending file to "Signs, Banners & Graphics" - that is our YouSendIt account
    • In Subject line, please input email or conversation subject or order number for easy tracking
    • In Comments section, provide any special instructions
    • Files that print the best are .eps or .ai (in version 10 or lower). We can also print high resolution .pdf, .tif, and .jpg formats
    • Customer supplied files are printed as they are received so we cannot guarantee color, clarity of final output as we are just printing the supplied files and have not set them up
    • We print in C, M, Y, K colors - Please keep this in mind when submitting files for printing as color tone shifting may happen if file is submitted in R, G, B (If there is a specific PMS color needed, please specify this when submitting order)
    • If we are cutting vinyl for your order, we will be able to match the color based on what you have provided us. If you have a specific color need and you are not confident on what you have in your artwork, please add that in the Comments section while uploading artwork
  4. Proofs can be emailed for your approval- if a proof is required, please request one in the Comments section while uploading artwork (we will email it back within two business days making every attempt to do it within the next 24 business hours)
    • If a customer is concerned about their final output, we will be happy to do a test print for a nominal fee prior to final order if requested
    • We guarantee the accuracy of your order as shown on your final proof- However, we cannot guarantee color accuracy due to the variations of computer displays
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Please contact us if you have any questions with the checkout process, uploading artwork or proofs.